Privacy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how LudoKhelo collects, uses, and protects your personal information when you use our platform.

Information we collect

We collect your mobile number during registration, your name, UPI ID or bank account details for withdrawals, KYC documents when required, and gameplay data including match results and screenshots submitted as proof.

How we use your information

Your information is used to operate the platform, process deposits and withdrawals, verify your identity, resolve disputes, communicate important updates, and comply with legal and regulatory requirements.

Data security

We implement industry-standard security measures to protect your personal information. All payment transactions are processed through secure, encrypted channels. We do not store your complete payment details on our servers.

Data sharing

We do not sell or rent your personal information to third parties. Your data may be shared with payment processors for transaction processing, legal authorities when required by law, and service providers who assist in platform operations under strict confidentiality agreements.

Data retention

We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are maintained as required by applicable financial regulations.

Your rights

You have the right to access, update, or delete your personal information. To exercise these rights, contact our support team at support@ludokhelo.co.

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